Know the product. Show the difference.

Build a product assistant around your own catalog knowledge. Aether gives your development team the retrieval layer for product sheets, care guides, and store policies; your application turns that context into a useful answer.

Illustrative example

The details make the decision.

A generic answer cannot explain the difference between two items in your collection. Aether retrieves the product information you supply, giving your application a grounded starting point for comparisons and support.

Start with the product question.

Supply the approved product sheets. When a shopper asks about size or material, retrieve the relevant attributes so your application can explain the difference between items.

Bring the policy into the answer.

Retrieve the applicable care or return guidance alongside the product detail. Give the shopper or support agent the reference needed to check it.

Make the next step clear.

Present the supported comparison and identify anything still unknown. Stock, an order, or a delivery promise needs a separately verified live source in your application.

Your catalog, with its context intact.

Add Aether to the customer or internal support assistant your team is building. Start with a curated set of product sheets and policies; your application uses the retrieved passages to compose the answer and expose its references.

A closer look at Aether
AetherMemory

Product-document retrieval for comparisons

Policy references beside the answer

Explicit handling of missing or outdated information

Compare two bags for a laptop and a day in the city.

The supplied Field Tote sheet lists a laptop sleeve; the Weekender sheet does not. The assistant compares those documented details and capacities, then surfaces the care guidance. Availability remains a separate question for a live store source.

  1. Supply both approved product sheets and the current care guide.

  2. Retrieve the laptop-sleeve, capacity, and material details relevant to the shopper’s question.

  3. Show the supported comparison and its references; leave unspecified features and stock status unconfirmed.

A few useful answers.

Who is this ecommerce solution for?

Product and development teams building a customer-facing or internal knowledge-backed assistant. Aether supplies memory and retrieval; your team builds the experience and supplies approved source material. This is not a turnkey storefront assistant or an implied native Shopify connection.

How does this fit alongside our commerce platform?

Use Aether for product and policy context while your commerce platform remains responsible for live stock, orders, payments, and refunds. Any access to those records or actions needs a separately verified, authorized integration in your application.

How should we handle changing product information?

Define how approved catalog and policy updates reach the retrieval layer, and test representative questions after changes. Do not treat an indexed document as a live inventory or shipping feed.

Put your product knowledge to work.

Talk through your workflow